Wine Simple FAQs

Yes — Australia-wide. Some remote or restricted communities may have limitations due to local laws/couriers. You’ll see available options at checkout.

Metro hubs like Sydney, Melbourne and Brisbane typically receive orders quickly after dispatch (often within 1–3 business days, courier permitting). You’ll get a live tracking link when your wine ships.

Final shipping rates show at checkout after you enter your postcode. For full details, see our Shipping Policy.

Express options are available to most metro areas. Order before midday AEST for same-day dispatch where possible (courier permitting). Availability shows at checkout.

We email you a tracking link as soon as your wine leaves the warehouse. Click it anytime for real-time updates.

From time to time we hand-deliver locally for events or special orders. Contact us to ask about your address/date.

Look for transparent policies, real contact details, and named owners. At Wine Simple, every bottle is handpicked and backed by our returns policy.

Visa, MasterCard, American Express, PayPal, Apple Pay, Shop Pay and Afterpay are accepted. All transactions are encrypted.

Absolutely — add a personal note at checkout. Mixed gift packs are a great place to start: Red, White or Halliday-rated.

Yes — tell us your taste, budget and occasion and Matt will send hand-picked options. Use our contact form or email info@winesimple.com.au.

Barossa Shiraz or Coonawarra Cabernet are classics with grilled steak.

Riesling (off-dry works well), Rosé, or a lightly chilled Grenache keep pace with spice and herbs.

Sauvignon Blanc/Fumé Blanc or Semillon — zesty, bright and great with oysters, prawns and grilled fish.

Try a medium-bodied red like Pinot Noir or juicy Grenache. For pepperoni/meat-lovers, a fuller Shiraz hits the mark.

Cool, dark, stable — ideally under 20 °C. Lay cork-sealed wines on their sides and avoid heat or direct sun.

Whites 8–12 °C, lighter reds 12–14 °C, fuller reds 15–18 °C. A short fridge chill often improves reds on warm days.

Most wines are at their best within 1–5 years unless made for long ageing. Watch for oxidation (brown colour), vinegar notes, or flat flavour.

No. Many top Australian wines use screw caps to preserve freshness and avoid cork taint — especially in whites and young reds.

Barossa Grenache, McLaren Vale GSM, and cool-climate Pinot Noir are excellent value. Browse Red Wine and filter by price.

Riesling, Semillon and cool-climate Chardonnay deliver serious quality for the price. See White Wine.

Yes — look for product tags/notes across our ranges. Start with White, Red or browse by variety: Shiraz, Grenache, Pinot Noir.

Yes. “Shiraz” typically signals the fuller Australian style; “Syrah” is often a more peppery, elegant expression.

Snap a quick photo and contact us — we’ll organise a replacement, refund or credit straight away.

We stand by every bottle. If you’re unhappy, reach out within 30 days and we’ll make it right. Full terms: Refund Policy.

We support the Responsible Service of Alcohol. You must be 18+ to purchase. It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a minor.

Packaged Liquor Licence: LIQP770018199 (NSW). See Terms of Service & Privacy Policy.

Email info@winesimple.com.au or use the contact form. Tell me your budget, what you usually enjoy, and the occasion — I’ll reply with 2–3 spot-on picks.